Dear Customers,
Welcome to GiftStore.quest!
The following Terms and Conditions shall apply to your use of the website owned and operated by GiftStore.quest (hereinafter referred to as “Company” / “We” / “Us” / “GiftStore.quest”).
This website (www.giftstore.quest) (hereinafter referred to as the “Website”) allows users to browse, select, and order gifting items such as flowers, hampers, personalized gifts, and accessories for their loved ones, friends, or family members.
Users of this Website are hereinafter referred to as “You” / “User” / “Your”.
1. Acceptance of Terms
By accessing or using this Website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Disclaimer, and any other policies published on the Website.
If you do not agree with any of these terms, please do not use the Website.
2. Legal Compliance
This document is published in accordance with:
- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- Consumer Protection (E-Commerce) Rules, 2020
3. User Eligibility
By using this Website, you confirm that:
- You are legally capable of entering into a binding agreement
- You are using the Website for lawful purposes
- If you are acting on behalf of an organization, you have the authority to bind that entity
4. Services Offered
GiftStore.quest provides an online platform where users can:
- Browse products
- Select and purchase gifting items
- Send gifts to recipients
We reserve the right to:
- Add, modify, or discontinue any service at any time without prior notice
5. Product Information & Guidance
- Any suggestions or recommendations provided on the Website are for informational purposes only
- Users are responsible for their purchase decisions
6. Account & Access
We reserve the right to:
- Suspend or terminate user access if any violation of Terms is found
- Restrict access without prior notice in case of misuse
7. Order Fulfillment
We are responsible for:
- Processing orders
- Issuing invoices
- Delivering products (directly or through delivery partners)
However, we are not responsible for delays caused due to:
- Unforeseen circumstances
- Logistics or courier issues
8. Limitation of Liability
GiftStore.quest, including its:
- Owners
- Employees
- Representatives
shall not be liable for:
- Any indirect or incidental damages
- Losses arising from misuse of the Website
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website implies acceptance of the revised Terms.